Artec EVA FAQ

Artec Studio shows my 3D scanner as "Not connected"

Artec Studio shows my 3D scanner as "Not connected"Artec Support Center

Scanning is extremely slow and stops after a short period

The most likely cause of this problem is that the Hard Drive on the selected laptop is full. Old scan files should be deleted. A portable hard drive is included with laptops to temporarily store large files.

Mesh has Holes

pageFill Holes

Alignment is not perfect

The mesh can be cleaned up by removing frames of not ideal data:

pageFrame Selection

Mesh can be manually aligned through following this guide:

pageManual Alignment