Make sure the power is on (button located on the left side of the machine). A light will turn on if the cutter is running.
Step on the pedal and take a spare piece of foam to check the wire is in operation. The wire cutter will not operate unless the pedal is being stepped on.
Never touch the wire with your hands unless you are 100% sure the machine is OFF.
Check the power cables.
A power cable should be plugged into the inner left leg of the wire cutter, and both wire cutter and pedal must be plugged into power points located underneath the work benches.
If the problem persists, notify a FabLab staff member.